Services / Emergency service
Emergency turbocharger service
A turbocharger breakdown is urgent. Call or message us with the details and we will advise on the fastest route back to service.
Contact us now
Call +90 545 743 51 43 or send a message on WhatsApp with the details below. The faster we know the unit and the situation, the faster we can advise.
We confirm our response time for each case when you contact us.
What to tell us
- The make, model and serial number from the nameplate.
- What happened: symptoms, alarms, noise, smoke, oil loss.
- Photos of the unit and of any visible damage.
- The vessel's name, position or port, and when it needs to sail.
First steps on board
Follow the engine and turbocharger manufacturer's instructions and your company procedures when a turbocharger fault appears. Do not continue to run a unit that is making unusual noise, vibrating strongly or losing oil until you have taken advice. Our guidance does not replace the manufacturer's instructions or your own safety procedures.
What happens next
Depending on the case, the work can be done on board or at the shipyard by our field service, or the unit can come to our workshop in Tuzla. We will tell you which route we recommend, and which parts may be needed, after we have the details.
Questions
How quickly can you attend a vessel?
It depends on where the vessel is, the unit and the parts needed. Call us with the details and we will say what we can do.
Can you work at the shipyard where my vessel is?
Our field service covers on-board and shipyard work in the Istanbul and Marmara area. Tell us the yard and we will confirm.
What if the unit has to come to the workshop?
It is received, logged and inspected, and the work needed is decided after the inspection. The results are written up in a report.